Last updated: October 14, 2024

1. Introduction

At FlowFocusTradingJournal.com, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We collect information that you provide directly to us when you:

• Create an account
• Use our services
• Subscribe to our newsletter
• Contact our customer support

This information may include:

• Name
• Email address
• Password
• Trading data and journal entries
• Payment information (processed by our third-party payment processors)

3. Automatically Collected Information

When you access our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Access times
• Pages viewed
• Other usage information

4. Use of Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative information
• Respond to your comments, questions, and requests
• Analyze usage patterns and trends
• Protect against fraud and other illegal activities

5. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

• With service providers who perform services on our behalf
• To comply with legal obligations
• To protect and defend our rights and property
• With your consent or at your direction

6. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

7. Your Data Protection Rights

Depending on your location, you may have the following rights:

• The right to access
• The right to rectification
• The right to erasure
• The right to restrict processing
• The right to data portability
• The right to object

8. Children's Privacy

Our service is not directed to children under the age of 18. We do not knowingly collect personal information from children.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities.

10. Third-Party Links

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

12. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

13. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence.

14. GDPR Compliance

For users in the European Union, we comply with the General Data Protection Regulation (GDPR).

15. California Consumer Privacy Act (CCPA) Compliance

If you are a California resident, you have specific rights regarding your personal information under the CCPA.

16. Data Deletion and Account Termination

You can delete your account and all associated data at any time through the settings in your account.

17. Data Security

We use Firebase for data storage, which employs industry-standard security measures.

18. Contact Us

If you have any questions about this privacy policy, please contact us through the contact form on our website.

Last updated: October 14, 2024

1. Introduction

This Billing, Cancellation, and Refund Policy outlines the terms and conditions related to payments, cancellations, and refunds for FlowFocusTradingJournal.com. By subscribing to our service, you agree to this policy.

2. Subscription Plans

2.1. We offer the following subscription plans:
- Monthly Plan: Billed every month
- Annual Plan: Billed once a year
2.2. Prices for each plan are clearly displayed on our website before purchase.
2.3. We reserve the right to change our subscription fees at any time. Any price changes will be communicated to you in advance.

3. Free Trial

3.1. We offer a 5-day free trial for new users.
3.2. You will not be charged during the free trial period.
3.3. To continue using the service after the trial period, you must choose and pay for a subscription plan.
3.4. If you do not cancel before the end of the trial period, you will be automatically enrolled in the chosen subscription plan and billed accordingly.
3.5. During the free trial, certain features may be limited.
3.6. You are limited to one free trial per account. We reserve the right to deny free trials to anyone for any reason.

4. Billing

4.1. By providing a payment method, you authorize us to charge you for your chosen subscription plan.
4.2. For monthly plans, you will be billed on the same date each month.
4.3. For annual plans, you will be billed once a year on the anniversary of your subscription start date.
4.4. If a payment fails, we may retry billing your payment method after updating your account information.

5. Cancellation

5.1. You may cancel your subscription at any time through your account settings or by contacting our support team.
5.2. If you cancel your subscription, you will continue to have access to the service until the end of your current billing period.
5.3. We do not provide partial refunds for unused time in the billing cycle.

6. Refund Policy

6.1. We do not offer refunds or pro-rated refunds for our subscription plans..
6.2. The 5-day free trial period is provided to allow you to evaluate our service before committing to a paid subscription.
6.3. If you believe you have been charged in error, please contact our support team immediately.
6.4. In the event of service termination or cancellation, you will not receive a refund for any unused portion of your subscription.

7. Account Termination

7.1. We reserve the right to terminate your account and access to the service for any reason, including violation of our Terms and Conditions.
7.2. In case of account termination, you will not be entitled to a refund for any prepaid fees.

8. Price Changes

8.1. We may change the price of our subscription plans from time to time.
8.2. We will notify you of any price changes at least 30 days before they take effect.
8.3. If you do not agree with the price changes, you have the right to reject the change by cancelling your subscription before the change takes effect.

9. Taxes

9.1. Subscription fees are exclusive of all taxes, levies, or duties imposed by taxing authorities.
9.2. You are responsible for payment of all applicable taxes relating to your use of the service and your subscription plan.

10. Payment Security

10.1. We use industry-standard encryption to protect your payment information.
10.2. We do not store your full credit card information on our servers.

11. Changes to This Policy

We reserve the right to modify this policy at any time. Changes will be effective immediately upon posting on FlowFocusTradingJournal.com. We encourage you to review this policy periodically.

12. Service Availability

While we strive to provide a reliable service, FlowFocusTradingJournal.com does not guarantee uninterrupted access to our website or services. We reserve the right to suspend or restrict access to some parts or all of our website or services without notice.

13. Subscription Upgrades

13.1. You may upgrade your subscription plan at any time. When upgrading, you will be charged the prorated difference between your current plan and the new plan for the remainder of the current billing cycle.
13.2. Downgrades to a lower-tier plan will take effect at the start of the next billing cycle.

14. Contact Us

If you have any questions, please contact us through the contact form on our website.